Effective Date: October 1, 2026
Website: https://pugetcontractorguide.com
Puget Contractor Guide ("Website," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a project inquiry, or register as a contractor.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, do not use our Website.
1. Information We Collect
We collect information from you in a few different ways when you use our platform:
A. Information You Provide Directly
- Project and Lead Inquiries (Consumers): When homeowners or property managers request contractor quotes or project estimates, we collect contact and project details, including your name, email address, phone number, project location, and description of the work needed.
- Contractor Registration: When contractors or businesses sign up to receive potential client leads, we collect business names, contact persons, license details, service categories, geographic service areas, and billing/communication preferences.
- Communications: If you contact us directly via email, contact forms, or support channels, we keep a record of that correspondence and any information contained within it.
B. Information Collected Automatically
When you navigate our Website, we may automatically collect certain technical data using cookies, server logs, and similar tracking technologies, including:
- IP address, browser type, and operating system.
- Referring website addresses, pages viewed, time spent on pages, and clickstream data.
- Device information.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- Fulfilling Lead Generation Services: Routing and transmitting consumer project requests to participating contractors and service providers so they can contact you with estimates.
- Website Operation and Improvement: Maintaining, analyzing, and improving our platform, user experience, and content.
- Customer Support: Responding to inquiries, resolving issues, and communicating updates regarding our services.
- Marketing and Outreach: Sending promotional updates, newsletters, or service notifications (you may opt out of marketing communications at any time).
- Legal and Compliance: Enforcing our Terms of Service, preventing fraud, and complying with legal obligations.
3. How We Share Your Information
We do not sell your personal information for monetary compensation, but we do share information in the context of operating our lead generation platform:
- With Contractors and Service Providers (For Consumers): When you submit a project request or lead form on our site, your contact details and project specifications are shared with participating contractors in our network so they can provide quotes or bid on your project. Once shared, those contractors are bound by their own privacy practices and independent business operations.
- Service Providers and Vendors: We may share data with third-party vendors who perform services on our behalf, such as website hosting, database management, email delivery infrastructure, and analytics.
- Legal Requirements: We may disclose your information if required to do so by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, safety, or property.
4. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect browsing activity and optimize your experience on pugetcontractorguide.com. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you disable cookies, some portions of our site may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.
6. Your Data Rights and Choices
Depending on your location (such as residents of Washington State), you may have certain rights regarding your personal information, including:
- Access: Requesting a copy of the personal data we hold about you.
- Correction: Requesting corrections to inaccurate or incomplete information.
- Deletion: Requesting that we delete your personal data, subject to certain legal retention exceptions.
To exercise these rights, please contact us using the details provided below.
7. Children's Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top. Your continued use of the Website after any modifications indicates your acceptance of the updated policy.
9. Contact Information
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
- Website: https://pugetcontractorguide.com
- Email: andy@gigharbordigital.com
